New guideAI agents for supply-chain operations, in production under human supervision.
InfoSun
Core GCC Capabilities

Your Manhattan WMS Implementation Partner, From Config to Go-Live

A Manhattan WMS implementation partner is a specialist that configures, tests, integrates, and supports Manhattan Associates warehouse management software so it goes live on time and runs at target performance. The work spans solution design, system configuration, functional consulting, testing and QA, go-live support, and ongoing managed support.

Human-orchestrated AI Runs on your existing systems Outcomes, not headcount
Core GCC CapabilitiesLiveCapability you ownPeople governAI assists and executes
Overview

InfoSun implements, configures, optimizes, and runs Manhattan WMS and TMS so you get full value from the system you already chose. Our functional consultants and AI-assisted testing accelerate configuration, integration, and QA, then keep the system healthy with managed support. You reach 99%+ inventory accuracy and higher warehouse productivity without a two-year project or a rip-and-replace.

What we run in Supply Chain Technology Services

Manhattan Active WMS implementation and solution design
Manhattan TMS implementation and configuration
WMS system configuration and Manhattan Integration Framework (MIF) integration
Functional consulting for 3PL and warehouse operations
WMS testing, QA, and go-live readiness
Manhattan WMS upgrade and managed support services
Services

Services in Supply Chain Technology Services

Each service runs on the same human-governed, AI-native operating model. Explore any one for what it covers, the outcomes it drives, and how it is delivered.

Outcomes, not headcount

What the work delivers

Full platform value

Configure and tune Manhattan Active WMS to hit 99%+ accuracy and higher throughput.

Lower go-live risk

Structured testing and QA catch issues before they reach the floor.

Always supported

Managed support keeps the WMS healthy after go-live, not just at launch.

No rip-and-replace

Get more from the WMS you already run instead of starting over.

Typical ranges across supply chain, logistics, and enterprise engagements, baselined against your current numbers at the start.

How it works

One operating model, from first workflow to full scale

1
Agree the scope

Choose the processes together, and analyze them first

2
Establish

Stand up the team, governance, and KPIs

3
Find the AI fit

Where supervised AI suits the work, and where it does not

4
Augment

Agents draft and perform; your people approve

5
Improve together

Tune against live KPIs with your team

Runs on Manhattan, SAP EWM, and Blue Yonder, plus your TMS and ERP. No rip-and-replace.

Ways to run it

Build alone, contract it out, or run it with InfoSun

Build in-house aloneContract it outRun it with InfoSun
Speed to valueSlow ramp: hire, tool, and train firstFast startFast start, on the systems you already run
Who owns the capabilityYou, eventuallyThe vendorYou: playbooks, models, and process transfer to you
Process knowledge and dataStays in-houseAccumulates with the vendorStays in your systems and your data
AI in the operationYou build it yourselfOn the vendor's roadmapAI-native from day one, human-supervised
Measured onEffort and milestonesActivity and SLAsOutcomes against your baseline

India hosts 1,700+ global capability centers, and 83% of GCCs are already engaging generative AI.

NASSCOM and Zinnov India GCC Landscape; EY GCC Pulse, 2025. Market context, not InfoSun results.

How we prove it

You see the number on your own systems

No logos to borrow, no invented results. We prove value the only way that counts: on your baseline, on your dashboards.

  1. 1
    Baseline your numbers

    We measure your current cost, accuracy, and service together at the start, so every target is grounded in your reality.

  2. 2
    Agree the target first

    We set the outcome numbers with you before work starts. No moving goalposts.

  3. 3
    Run it on one site

    We prove the model on a single workflow or site before scaling, so risk stays small.

  4. 4
    Report on your dashboards

    You see the movement on your own metrics, monthly, not on ours.

No rip-and-replace

We run on the WMS, TMS, and ERP you already own.

Human in the loop

AI agents propose, your experts approve. Never a black box.

Start with an assessment

Get the baseline and business case before you commit.

Outcomes, not headcount

Measured on cost, accuracy, and decision speed, on your P&L.

Frequently asked questions

What does a Manhattan WMS implementation partner do?+

A Manhattan WMS implementation partner designs, configures, integrates, tests, and deploys Manhattan warehouse management software, then supports it after go-live. That includes mapping your warehouse processes into the system, integrating it with ERP and TMS, running testing and QA, training users, and providing managed support. The goal is a smooth go-live and sustained accuracy and productivity.

How long does a Manhattan Active WMS implementation take?+

Timelines depend on site count, process complexity, and integrations, but a single-site Manhattan Active WMS implementation often runs a few months, while multi-site rollouts phase over longer. Because Manhattan Active is cloud-native, upgrade cycles are continuous rather than disruptive. An experienced partner compresses timelines with reusable configuration and structured testing.

Manhattan vs Blue Yonder vs SAP EWM, which WMS is best?+

There is no single best WMS; the right choice depends on your operations. Manhattan Active WMS is a leader for complex, high-volume distribution and 3PL. Blue Yonder is strong where the WMS ties into broader planning. SAP EWM fits enterprises standardizing on SAP. InfoSun implements to your operation rather than to a preferred product, so the system serves the workflow.

What is Manhattan Active WMS?+

Manhattan Active WMS is Manhattan Associates' cloud-native warehouse management system. Being cloud-native, it updates continuously so there are no disruptive version upgrades, and it uses microservices to scale during peak. It manages receiving, putaway, inventory, picking, packing, and shipping across distribution and fulfillment operations.

Do I need a consulting partner to implement Manhattan WMS?+

Most enterprises benefit from a partner because a WMS implementation involves detailed configuration, integration with ERP and TMS, data migration, testing, and change management. A specialist brings reusable configuration and 3PL experience that reduce go-live risk and time. InfoSun can lead the implementation or work alongside your team so the capability stays in-house.

What is included in WMS managed support services?+

WMS managed support services keep the system running after go-live: incident and ticket resolution, monitoring, configuration changes, integration fixes, upgrade support, and performance tuning. Support is typically tiered across L1, L2, and L3. The aim is to sustain 99%+ inventory accuracy and productivity while freeing your team from day-to-day maintenance.

Written and reviewed by the InfoSun operations team. Last updated July 14, 2026.

Why rent capacity when you can own your capability?

In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.

30 minutes. Scoped to your operation. No obligation.

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