New guideAI agents for supply-chain operations, in production under human supervision.
InfoSun
Core GCC Capabilities

AI Supply Chain Control Tower Built for End-to-End Visibility

A supply chain control tower is a centralized layer of operational intelligence that unifies data across plan, source, make, warehouse, transport, and fulfill to deliver real-time, end-to-end visibility. An AI supply chain control tower adds predictive and prescriptive analytics, so teams detect exceptions early, anticipate disruptions, and act on the recommended next step.

Human-orchestrated AI Runs on your existing systems Outcomes, not headcount
Core GCC CapabilitiesLiveCapability you ownPeople governAI assists and executes
Overview

InfoSun builds and runs your AI supply chain control tower: one place where fragmented data becomes decisions. We unify signals from your WMS, TMS, and ERP into real-time visibility, executive dashboards, and predictive analytics, with domain experts governing the models and AI agents handling monitoring under human supervision. The result is a shift from daily firefighting to decision intelligence across the network.

What we run in AI, Data & Control Tower

AI and machine learning models tuned to your supply chain data
Predictive and prescriptive analytics for demand sensing and disruption alerts
Supply chain control tower for real-time, end-to-end visibility
Business intelligence and data unification across WMS, TMS, and ERP
Executive dashboards and KPI reporting on OTIF, cost-to-serve, and service levels
Supply chain digital twin and what-if scenario planning for the network
Operational support and exception management run by experts and AI agents
Services

Services in AI, Data & Control Tower

Each service runs on the same human-governed, AI-native operating model. Explore any one for what it covers, the outcomes it drives, and how it is delivered.

Outcomes, not headcount

What the work delivers

Real-time visibility

See every order, shipment, and exception across plan, source, make, and deliver in one view.

Fewer surprises

Predictive analytics flags disruptions before they hit service or cost.

Decisions, not dashboards

Prescriptive recommendations move teams from reporting to action, with humans in control.

Higher productivity

Automating monitoring and exception triage can lift operational productivity 20-40%.

Typical ranges across supply chain, logistics, and enterprise engagements, baselined against your current numbers at the start.

How it works

One operating model, from first workflow to full scale

1
Agree the scope

Choose the processes together, and analyze them first

2
Establish

Stand up the team, governance, and KPIs

3
Find the AI fit

Where supervised AI suits the work, and where it does not

4
Augment

Agents draft and perform; your people approve

5
Improve together

Tune against live KPIs with your team

Runs on Manhattan, SAP EWM, and Blue Yonder, plus your TMS and ERP. No rip-and-replace.

Ways to run it

Build alone, contract it out, or run it with InfoSun

Build in-house aloneContract it outRun it with InfoSun
Speed to valueSlow ramp: hire, tool, and train firstFast startFast start, on the systems you already run
Who owns the capabilityYou, eventuallyThe vendorYou: playbooks, models, and process transfer to you
Process knowledge and dataStays in-houseAccumulates with the vendorStays in your systems and your data
AI in the operationYou build it yourselfOn the vendor's roadmapAI-native from day one, human-supervised
Measured onEffort and milestonesActivity and SLAsOutcomes against your baseline

India hosts 1,700+ global capability centers, and 83% of GCCs are already engaging generative AI.

NASSCOM and Zinnov India GCC Landscape; EY GCC Pulse, 2025. Market context, not InfoSun results.

How we prove it

You see the number on your own systems

No logos to borrow, no invented results. We prove value the only way that counts: on your baseline, on your dashboards.

  1. 1
    Baseline your numbers

    We measure your current cost, accuracy, and service together at the start, so every target is grounded in your reality.

  2. 2
    Agree the target first

    We set the outcome numbers with you before work starts. No moving goalposts.

  3. 3
    Run it on one site

    We prove the model on a single workflow or site before scaling, so risk stays small.

  4. 4
    Report on your dashboards

    You see the movement on your own metrics, monthly, not on ours.

No rip-and-replace

We run on the WMS, TMS, and ERP you already own.

Human in the loop

AI agents propose, your experts approve. Never a black box.

Start with an assessment

Get the baseline and business case before you commit.

Outcomes, not headcount

Measured on cost, accuracy, and decision speed, on your P&L.

Proof in practice

Real work, anonymized

A selection of delivered outcomes from InfoSun engagements. Client names and financials are withheld.

Results from real InfoSun engagements, baselined at the start of each engagement. Client names and financials are withheld by request.

Frequently asked questions

What is a supply chain control tower and how does it work?+

A supply chain control tower is a centralized command center that unifies data from your WMS, TMS, ERP, and carriers into real-time, end-to-end visibility. It monitors orders, inventory, and shipments against plan, flags exceptions automatically, and routes them to the right owner. An AI control tower goes further, using machine learning to predict disruptions and recommend the best next action.

What is the difference between a control tower and a supply chain digital twin?+

A control tower gives real-time visibility and exception management over live operations. A supply chain digital twin is a virtual model of your network you use to run what-if scenarios and test decisions before you commit. They work together: the digital twin simulates options, and the control tower executes and monitors the chosen plan.

How does AI improve supply chain visibility?+

AI turns raw, fragmented data into decision intelligence. It unifies signals across systems, senses demand shifts, detects anomalies people would miss, and predicts where disruptions will occur. Under human supervision, AI agents handle continuous monitoring and exception triage so teams focus on the decisions that matter.

What KPIs belong on a supply chain executive dashboard?+

A supply chain executive dashboard should track OTIF (on-time in-full), fill rate and service level, inventory turns and days of supply, forecast accuracy, cost-to-serve, and open exceptions by severity. The goal is one view that connects service, working capital, and cost so leaders can act quickly.

How much can a control tower improve productivity?+

Results vary by baseline, but automating monitoring, reporting, and exception triage typically lifts operational productivity in the 20-40% range and removes much of the manual effort behind daily firefighting. Because InfoSun keeps people in control of the AI, those gains come without losing oversight.

Can a control tower predict disruptions before they happen?+

Yes. An AI supply chain control tower uses predictive analytics and demand sensing to spot risks early, from supplier delays to demand spikes, and issues disruption alerts with recommended actions. This shifts operations from reacting after the fact to resolving issues before they affect OTIF or cost.

Written and reviewed by the InfoSun operations team. Last updated July 14, 2026.

Why rent capacity when you can own your capability?

In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.

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