AI-Powered Global Capability Center Capabilities You Own
High-demand, strategic capabilities: AI and control tower, planning, engineering, WMS/TMS, analytics, automation, and GCC transformation.
A Global Capability Center (GCC) is an enterprise-owned center that runs strategic business and technology functions in-house, most often from India, rather than contracting them out. InfoSun's Core GCC Capabilities are the high-demand functions that run inside one: AI and control tower, supply chain planning, digital engineering, WMS and TMS, advanced analytics, automation, and GCC advisory, delivered by domain experts and AI agents under human supervision.
Capability areas
One operating model across every capability
Domain experts govern, AI agents execute in production, and the capability stays with you. The same model runs every area in Core GCC Capabilities.
Choose the processes together, and analyze them first
Stand up the team, governance, and KPIs
Where supervised AI suits the work, and where it does not
Agents draft and perform; your people approve
Tune against live KPIs with your team
Why teams run it with InfoSun
We run on the WMS, TMS, and ERP you already own.
AI agents propose, your experts approve.
Get the baseline and business case before you commit.
Measured on cost, accuracy, and speed, on your P&L.
Frequently asked questions
What is a Global Capability Center (GCC)?+
A Global Capability Center is an enterprise-owned center that delivers strategic technology, analytics, finance, and operations work in-house, typically from India. Unlike contracting the work out, a GCC keeps the capability, data, and knowledge inside the company. It is capability you own rather than a service you rent.
What capabilities does a GCC deliver?+
A modern GCC runs AI and data with a supply chain control tower, planning and optimization, cloud and digital engineering, WMS and TMS services, advanced analytics, automation, and GCC advisory. InfoSun delivers these as one operating model, with domain experts governing and AI agents executing under supervision.
What is an AI-powered GCC?+
An AI-powered GCC embeds AI agents into everyday operations, from forecasting and monitoring to document processing, while people govern the decisions. It moves a capability center from one-time cost savings to compounding capability, measured on outcomes rather than headcount.
What is the difference between a GCC and outsourcing?+
With outsourcing, a third party owns the people, process, and often the outcomes, and you buy a service. With a GCC, the enterprise owns the center, its capability, and its data. Outsourcing rents capacity; a GCC builds capability you own. Build-operate-transfer bridges the two.
Why do companies set up GCCs in India?+
India offers deep, scalable talent across engineering, analytics, finance, and supply chain, a mature GCC ecosystem, and a strong cost-to-capability advantage. Enterprises set up GCCs in India to build owned capability at scale, not only to reduce cost.
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View Enterprise OperationsCentralized cross-functional support across IT, finance, HR, data, legal, transformation, and business operations.
View Enterprise Shared ServicesWhy rent capacity when you can own your capability?
In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.
30 minutes. Scoped to your operation. No obligation.