Capability. Accelerated.
Build a more capable operation without betting the business on AI.
InfoSun combines global operations teams, supply-chain expertise, and supervised AI agents to reduce cost, increase capacity, and improve execution on the systems you already use.
We don’t ask you to bet your company on AI. We help you get there safely.
Governed by you · Built on your systems · Introduced at a pace your organization can absorb
The future of Global Capability Centers is not about replacing people with AI. It is about combining human judgment, global talent, and artificial intelligence to deliver greater capability, better outcomes, and continuous improvement, without compromising control or accountability.
Three challenges are compressing 3PL margins.
01 · Rising operating costs
72%
rank it their #1 concern
Labor alone can be up to 50% of operating expense. Wages, fuel, rent, and freight keep compressing margins.
02 · Technology & AI adoption
94%
believe AI will matter most
56% say technology investment is a top challenge. Yet many mid-sized 3PLs lack the capital to build it in-house.
03 · Winning & keeping customers
46%
struggle to win and retain
Most 3PLs compete on price, so differentiation is hard and margins stay thin. Service failures drive switching.
InfoSun breaks the cycle: AI-enabled operations that cut cost, lift productivity, and improve service, as capability you own.
Source: 2025 industry surveys of 3PL operators and shippers.
What we do
Together with your team, we help you build enterprise capabilities and keep improving them.
Your processes, your systems, your decisions. We help you attract world-class talent, and bring the method and AI agents your people supervise.
Build enterprise capabilities
We help you build enterprise capabilities globally that plug into your processes, systems, and governance rather than replacing them.
Improve operational performance
We identify and propose improvements for areas under scope and hold the results to a measurable baseline.
Introduce AI on your terms
We build the AI roadmap with your team, then introduce AI agents where they fit. Your people keep control of decisions and exceptions.
One model across your whole operation
From traditional operations to an AI-enabled operating model.
Increasing capability you own
Traditional Operations
Manual work and rising cost. Capacity is added by adding headcount.
AI-Ready Capability Center
A modern operation: stabilized, governed, integrated, and measured.
AI-Augmented Operations
Human-in-the-loop AI drafts and recommends. Your people approve.
Human-Orchestrated Operations
People govern priorities, exceptions, and decisions. AI does the repetitive work.
Adaptive Enterprise Operations
Reusable workflows, governed agents, and better data keep expanding the capability you own.
We don’t ask you to bet your company on AI. We help you get there safely.
Start anywhere: build a new capability center, modernize an existing one, or transform a single workflow.
Human-orchestrated AI. Capability you own.
AI takes on the repetitive operational work. Your people direct it, and the capability stays with you.
Input
Your systems & data
The WMS, ERP, and TMS you already run, and the operational data they produce.
AI executes
AI does the work
Governed agents handle repetitive, high-volume tasks: drafting, matching, reconciling, recommending.
People govern
People orchestrate
Your team sets priorities, reviews exceptions, and makes the decisions. Humans stay in control.
Outcome
Outcomes you own
Faster cycle times, better quality, and sharper insight, as capability that stays with you.
People govern. AI executes. Capability you own.
With governed agents, stable integrations, and standardized processes, capability and insight can grow faster than headcount.
The capability leverage model
Operating experience before AI experimentation.
We have spent more than two decades supporting logistics and supply-chain organizations. Today, we operate global capability centers, manage enterprise workflows, and apply the same disciplined approach previously used to industrialize automation to supervised AI.
Enterprise operating experience
More than two decades supporting logistics and supply-chain organizations.
Current operating capability
Live capability centers delivering enterprise operations from Mumbai, Hyderabad, and Chennai, headquartered in the United States.
Automation evidence
Proven experience applying automation to high-volume operational workflows, with client-specific results available under confidentiality.
A pilot result on real operating data, not yet a live deployment.
The industry opportunity, not a promise. Your target is set after we baseline yours.
We baseline every engagement at the start, measure in production, and report on your own dashboards. If we cannot show you how we know a number, it does not go on this site.
The research behind the model
Value comes from redesigning work around people and AI, not from deploying models alone.
McKinsey Global Institute, 2023 to 2025
Capability centers are being judged on capability and customer experience, not cost arbitrage.
Deloitte Global Business Services Survey, 2025
Agentic AI programs fail without governance and orchestration around them.
Gartner, 2025
Where to start
Find the right starting point.
In a structured working session, we evaluate one or more operational workflows and identify where process redesign, automation, or supervised AI can create measurable value.
- Current-state workflow map
- Cost and productivity baseline
- Automation and AI suitability assessment
- Risk and governance considerations
- Prioritized 90-day action plan
- Preliminary business case