Functional Consulting
Functional Consulting is a service within InfoSun's Supply Chain Technology Services capability, covering functional design and process mapping for warehouse and transportation systems. We run it as capability you own: domain experts govern the work, AI agents execute the high-volume steps under supervision, and it operates on the WMS, TMS, and ERP you already run. You are measured on outcomes, not headcount.
Functional Consulting sits inside Supply Chain Technology Services, one of the capability areas InfoSun runs for supply chain, logistics, and enterprise teams. The approach is the same across every service: move a high-cost, high-volume workflow onto a human-governed, AI-native operating model, prove the numbers against your baseline, and leave the capability with you.
What Functional Consulting covers with InfoSun
What the work delivers
Configure and tune Manhattan Active WMS to hit 99%+ accuracy and higher throughput.
Structured testing and QA catch issues before they reach the floor.
Managed support keeps the WMS healthy after go-live, not just at launch.
Get more from the WMS you already run instead of starting over.
Typical ranges across supply chain, logistics, and enterprise engagements, baselined against your current numbers at the start.
One operating model, from first workflow to full scale
Choose the processes together, and analyze them first
Stand up the team, governance, and KPIs
Where supervised AI suits the work, and where it does not
Agents draft and perform; your people approve
Tune against live KPIs with your team
Runs on Manhattan, SAP EWM, and Blue Yonder, plus your TMS and ERP. No rip-and-replace.
Runs on the WMS, TMS, and ERP you already own.
AI agents propose, your experts approve. Never a black box.
Get the baseline and business case before you commit.
Measured on cost, accuracy, and decision speed.
Frequently asked questions
What is Functional Consulting?+
Functional Consulting is one of InfoSun's Supply Chain Technology Services services, covering functional design and process mapping for warehouse and transportation systems. InfoSun delivers it as capability you own, with domain experts governing and AI agents executing under human supervision, on the systems you already run.
How does InfoSun deliver Functional Consulting?+
Through one operating model, run with you rather than for you. It sits on the WMS, TMS, and ERP you already use. Supervised agents analyze, draft, recommend, and perform approved repetitive work; your people approve material decisions and own exceptions; and results are measured against a baseline agreed at the start.
How is Functional Consulting measured?+
On outcomes, not headcount: cost-to-serve, accuracy, cycle time, and service levels, reported on your own dashboards. A baseline is set in Discover so every improvement is measurable as AI and process changes compound.
What does a Manhattan WMS implementation partner do?+
A Manhattan WMS implementation partner designs, configures, integrates, tests, and deploys Manhattan warehouse management software, then supports it after go-live. That includes mapping your warehouse processes into the system, integrating it with ERP and TMS, running testing and QA, training users, and providing managed support. The goal is a smooth go-live and sustained accuracy and productivity.
Part of InfoSun's Supply Chain Technology Services capability. Written and reviewed by the InfoSun operations team. Last updated July 15, 2026.
More services in Supply Chain Technology Services
View all of Supply Chain Technology ServicesWhy rent capacity when you can own your capability?
In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.
30 minutes. Scoped to your operation. No obligation.