Liner and Vessel Operations, Administered as One Operation
Liner and vessel operations are the administrative workflows behind every voyage: vessel schedules and tracking, transshipment updates, charter hire invoicing, broker commissions, agency onboarding, and liner documentation. InfoSun runs them with domain experts and supervised AI agents, on the systems you already use, measured on outcomes.
A voyage generates administration at every port and every hand-off, and most of it still moves by email. InfoSun runs the desks that keep voyages visible and the paperwork current, so schedule changes reach customers before they become failures and post-fixture money is administered to the clause.
What we run in Liner & Vessel Operations
Services in Liner & Vessel Operations
Each service runs on the same human-governed, AI-native operating model. Explore any one for what it covers, the outcomes it drives, and how it is delivered.
What the work delivers
Schedules, transshipment connections, and exceptions tracked in the systems, not in inboxes.
Charter hire, commissions, and off-hire administered to the contract, with evidence organized.
Agents onboarded to one standard, so calls and costs become comparable across ports.
Typical ranges across supply chain, logistics, and enterprise engagements, baselined against your current numbers at the start.
One operating model, from first workflow to full scale
Choose the processes together, and analyze them first
Stand up the team, governance, and KPIs
Where supervised AI suits the work, and where it does not
Agents draft and perform; your people approve
Tune against live KPIs with your team
Runs on Manhattan, SAP EWM, and Blue Yonder, plus your TMS and ERP. No rip-and-replace.
Build alone, contract it out, or run it with InfoSun
| Comparison criteria | Build in-house alone | Contract it out | Run it with InfoSun |
|---|---|---|---|
| Speed to value | Slow ramp: hire, tool, and train first | Fast start | Fast start, on the systems you already run |
| Who owns the capability | You, eventually | The vendor | You: playbooks, models, and process transfer to you |
| Process knowledge and data | Stays in-house | Accumulates with the vendor | Stays in your systems and your data |
| AI in the operation | You build it yourself | On the vendor's roadmap | AI-native from day one, human-supervised |
| Measured on | Effort and milestones | Activity and SLAs | Outcomes against your baseline |
You see the number on your own systems
No logos to borrow, no invented results. We prove value the only way that counts: on your baseline, on your dashboards.
- 1Baseline your numbers
We measure your current cost, accuracy, and service together at the start, so every target is grounded in your reality.
- 2Agree the target first
We set the outcome numbers with you before work starts. No moving goalposts.
- 3Run it on one site
We prove the model on a single workflow or site before scaling, so risk stays small.
- 4Report on your dashboards
You see the movement on your own metrics, monthly, not on ours.
We run on the WMS, TMS, and ERP you already own.
AI agents propose, your experts approve. Never a black box.
Get the baseline and business case before you commit.
Measured on cost, accuracy, and decision speed, on your P&L.
Frequently asked questions
What do liner and vessel operations services cover?+
The administrative work behind voyages: vessel schedules and tracking, transshipment updates, charter hire invoicing, broker commissions, agency onboarding, and liner documentation, run as one operation with clear ownership and measures.
Can this run on our existing liner systems?+
Yes. Work runs on the liner, ERP, and documentation systems you already use; InfoSun adds standardized workflows, tracking, and reporting around them rather than replacing them.
How is the work measured?+
On outcomes: schedule-update timeliness, invoicing accuracy and cycle time, exception aging, and settlement discipline against the charter party, from a baseline agreed before we start.
Written and reviewed by the InfoSun operations team. Last updated July 14, 2026.
Why rent capacity when you can own your capability?
In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.
30 minutes. Scoped to your operation. No obligation.