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InfoSun
Enterprise Shared Services

Master Data Management Services That Deliver a Single Source of Truth

Master data management (MDM) services are the ongoing governance, cleansing, and stewardship of an enterprise's core data domains, supplier, customer, material, and product, so every system works from one accurate, trusted golden record.

Human-orchestrated AI Runs on your existing systems Outcomes, not headcount
Enterprise Shared ServicesLiveCapability you ownPeople governAI assists and executes
Overview

Bad master data quietly drives ordering errors, reporting gaps, and poor decisions across every system. InfoSun runs supplier, customer, and material master data as a managed service, with experts setting the rules and AI agents cleansing and matching records at scale under supervision. You get one trusted source of truth and governance that keeps it clean.

What we run in Enterprise Data Management

Supplier and vendor master data management
Customer master data management
Material master data management
Bill of materials (BOM) governance
Data quality management and cleansing
Data governance and stewardship
Golden-record creation and deduplication
Services

Services in Enterprise Data Management

Each service runs on the same human-governed, AI-native operating model. Explore any one for what it covers, the outcomes it drives, and how it is delivered.

Outcomes, not headcount

What the work delivers

Higher data accuracy

Cleansing, matching, and stewardship keep master data accurate across systems.

Cleaner reporting

One trusted golden record makes analytics and reporting dependable.

Fewer operational errors

Accurate supplier, customer, and material data reduces ordering and fulfillment errors.

Strong data governance

Clear policies, ownership, and quality rules keep data trustworthy over time.

Typical ranges across supply chain, logistics, and enterprise engagements, baselined against your current numbers at the start.

How it works

One operating model, from first workflow to full scale

1
Agree the scope

Choose the processes together, and analyze them first

2
Establish

Stand up the team, governance, and KPIs

3
Find the AI fit

Where supervised AI suits the work, and where it does not

4
Augment

Agents draft and perform; your people approve

5
Improve together

Tune against live KPIs with your team

Runs on Manhattan, SAP EWM, and Blue Yonder, plus your TMS and ERP. No rip-and-replace.

Ways to run it

Build alone, contract it out, or run it with InfoSun

Build in-house aloneContract it outRun it with InfoSun
Speed to valueSlow ramp: hire, tool, and train firstFast startFast start, on the systems you already run
Who owns the capabilityYou, eventuallyThe vendorYou: playbooks, models, and process transfer to you
Process knowledge and dataStays in-houseAccumulates with the vendorStays in your systems and your data
AI in the operationYou build it yourselfOn the vendor's roadmapAI-native from day one, human-supervised
Measured onEffort and milestonesActivity and SLAsOutcomes against your baseline

83% of global capability centers are engaging generative AI and 58% are building agentic capabilities.

EY GCC Pulse, 2025. Market context, not InfoSun results.

How we prove it

You see the number on your own systems

No logos to borrow, no invented results. We prove value the only way that counts: on your baseline, on your dashboards.

  1. 1
    Baseline your numbers

    We measure your current cost, accuracy, and service together at the start, so every target is grounded in your reality.

  2. 2
    Agree the target first

    We set the outcome numbers with you before work starts. No moving goalposts.

  3. 3
    Run it on one site

    We prove the model on a single workflow or site before scaling, so risk stays small.

  4. 4
    Report on your dashboards

    You see the movement on your own metrics, monthly, not on ours.

No rip-and-replace

We run on the WMS, TMS, and ERP you already own.

Human in the loop

AI agents propose, your experts approve. Never a black box.

Start with an assessment

Get the baseline and business case before you commit.

Outcomes, not headcount

Measured on cost, accuracy, and decision speed, on your P&L.

Frequently asked questions

What is master data management and why does it matter?+

Master data management (MDM) is the discipline of creating and maintaining one accurate, consistent version of core business data, such as suppliers, customers, and materials, across every system. It matters because bad master data drives ordering errors, reporting gaps, and poor decisions. Clean, governed master data is the foundation for reliable analytics and automation.

What is the difference between MDM and data governance?+

Master data management is the operational work of creating, cleansing, and maintaining the data itself. Data governance is the framework of policies, ownership, and rules that decides how data is defined and controlled. You need both: governance sets the standards, and MDM executes them so the data stays accurate over time.

What are the master data domains?+

The common master data domains are supplier or vendor, customer, material or product, and finance, such as the chart of accounts. Many enterprises also govern employee and location data. Each domain needs its own definitions, stewardship, and quality rules to stay a reliable single source of truth.

How do you create a golden record?+

A golden record is created by consolidating data for one entity from every source, removing duplicates, resolving conflicts against defined rules, and enriching gaps. Experts set the matching and survivorship rules while AI agents dedupe and standardize records at scale under supervision. The result is one trusted record every system can rely on.

Can master data management be outsourced?+

Yes. Master data management can run as a managed service where a partner handles cleansing, stewardship, and governance against your standards. This keeps the capability under your control while a governed center does the ongoing work, supported by AI agents for matching and quality checks. The enterprise owns the data, the rules, and the outcomes.

Written and reviewed by the InfoSun operations team. Last updated July 14, 2026.

Why rent capacity when you can own your capability?

In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.

30 minutes. Scoped to your operation. No obligation.

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