Procurement Support
Procurement Support is a service within InfoSun's Business Operations Support capability, covering requisition, purchase order, and vendor support operations. We run it as capability you own: domain experts govern the work, AI agents execute the high-volume steps under supervision, and it operates on the WMS, TMS, and ERP you already run. You are measured on outcomes, not headcount.
Procurement Support sits inside Business Operations Support, one of the capability areas InfoSun runs for supply chain, logistics, and enterprise teams. The approach is the same across every service: move a high-cost, high-volume workflow onto a human-governed, AI-native operating model, prove the numbers against your baseline, and leave the capability with you.
What Procurement Support covers with InfoSun
What the work delivers
Freight audit catches overcharges and errors before invoices are paid.
Order-to-cash and billing run faster with AI-assisted transaction handling.
Centralized shared services reduce the cost of running back-office operations.
Enterprise reporting and BI give leaders a clear operational picture.
Typical ranges across supply chain, logistics, and enterprise engagements, baselined against your current numbers at the start.
One operating model, from first workflow to full scale
Choose the processes together, and analyze them first
Stand up the team, governance, and KPIs
Where supervised AI suits the work, and where it does not
Agents draft and perform; your people approve
Tune against live KPIs with your team
Runs on Manhattan, SAP EWM, and Blue Yonder, plus your TMS and ERP. No rip-and-replace.
Runs on the WMS, TMS, and ERP you already own.
AI agents propose, your experts approve. Never a black box.
Get the baseline and business case before you commit.
Measured on cost, accuracy, and decision speed.
Frequently asked questions
What is Procurement Support?+
Procurement Support is one of InfoSun's Business Operations Support services, covering requisition, purchase order, and vendor support operations. InfoSun delivers it as capability you own, with domain experts governing and AI agents executing under human supervision, on the systems you already run.
How does InfoSun deliver Procurement Support?+
Through one operating model, run with you rather than for you. It sits on the WMS, TMS, and ERP you already use. Supervised agents analyze, draft, recommend, and perform approved repetitive work; your people approve material decisions and own exceptions; and results are measured against a baseline agreed at the start.
How is Procurement Support measured?+
On outcomes, not headcount: cost-to-serve, accuracy, cycle time, and service levels, reported on your own dashboards. A baseline is set in Discover so every improvement is measurable as AI and process changes compound.
What is freight audit and payment?+
Freight audit and payment is the process of checking every freight invoice against the agreed contract rates and shipment details, correcting errors, and paying carriers accurately. It catches duplicate charges, wrong rates, and billing mistakes before payment. Enterprises recover overcharges and gain clean, structured data on their transportation spend.
Part of InfoSun's Business Operations Support capability. Written and reviewed by the InfoSun operations team. Last updated July 15, 2026.
More services in Business Operations Support
View all of Business Operations SupportWhy rent capacity when you can own your capability?
In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.
30 minutes. Scoped to your operation. No obligation.