Cloud & Infrastructure Services
Cloud & Infrastructure Services is a service within InfoSun's Enterprise IT Services capability, covering cloud, network, and infrastructure operations. We run it as capability you own: domain experts govern the work, AI agents execute the high-volume steps under supervision, and it operates on the WMS, TMS, and ERP you already run. You are measured on outcomes, not headcount.
Cloud & Infrastructure Services sits inside Enterprise IT Services, one of the capability areas InfoSun runs for supply chain, logistics, and enterprise teams. The approach is the same across every service: move a high-cost, high-volume workflow onto a human-governed, AI-native operating model, prove the numbers against your baseline, and leave the capability with you.
What Cloud & Infrastructure Services covers with InfoSun
What the work delivers
Governed operations and AI-assisted monitoring keep enterprise systems available around the clock.
Defined service levels and AI-driven triage cut the time to detect and resolve incidents.
A security operations capability monitors, detects, and responds to threats continuously.
Managed cloud and infrastructure operations keep environments stable, secure, and cost-efficient.
Typical ranges across supply chain, logistics, and enterprise engagements, baselined against your current numbers at the start.
One operating model, from first workflow to full scale
Choose the processes together, and analyze them first
Stand up the team, governance, and KPIs
Where supervised AI suits the work, and where it does not
Agents draft and perform; your people approve
Tune against live KPIs with your team
Runs on Manhattan, SAP EWM, and Blue Yonder, plus your TMS and ERP. No rip-and-replace.
Runs on the WMS, TMS, and ERP you already own.
AI agents propose, your experts approve. Never a black box.
Get the baseline and business case before you commit.
Measured on cost, accuracy, and decision speed.
Frequently asked questions
What is Cloud & Infrastructure Services?+
Cloud & Infrastructure Services is one of InfoSun's Enterprise IT Services services, covering cloud, network, and infrastructure operations. InfoSun delivers it as capability you own, with domain experts governing and AI agents executing under human supervision, on the systems you already run.
How does InfoSun deliver Cloud & Infrastructure Services?+
Through one operating model, run with you rather than for you. It sits on the WMS, TMS, and ERP you already use. Supervised agents analyze, draft, recommend, and perform approved repetitive work; your people approve material decisions and own exceptions; and results are measured against a baseline agreed at the start.
How is Cloud & Infrastructure Services measured?+
On outcomes, not headcount: cost-to-serve, accuracy, cycle time, and service levels, reported on your own dashboards. A baseline is set in Discover so every improvement is measurable as AI and process changes compound.
What IT services do global capability centers deliver?+
A capability center typically runs ERP application support, IT service management, cloud and infrastructure operations, data and business intelligence engineering, and cybersecurity. Experts govern the work while AI agents handle monitoring, ticket triage, and routine remediation under supervision. The result is reliable, around-the-clock IT operations the enterprise owns.
Part of InfoSun's Enterprise IT Services capability. Written and reviewed by the InfoSun operations team. Last updated July 15, 2026.
More services in Enterprise IT Services
View all of Enterprise IT ServicesERP and Enterprise Applications services
IT Service Management services
Data Platforms and Business Intelligence services
Information Security and Cybersecurity services
IT PMO and Governance services
Why rent capacity when you can own your capability?
In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.
30 minutes. Scoped to your operation. No obligation.