Direct Design & Support is a service within InfoSun's Solutions Engineering & Advanced Analytics capability, covering hands-on solution design and engineering support for live operations. We run it as capability you own: domain experts govern the work, AI agents execute the high-volume steps under supervision, and it operates on the WMS, TMS, and ERP you already run. You are measured on outcomes, not headcount.
Direct Design & Support sits inside Solutions Engineering & Advanced Analytics, one of the capability areas InfoSun runs for supply chain, logistics, and enterprise teams. The approach is the same across every service: move a high-cost, high-volume workflow onto a human-governed, AI-native operating model, prove the numbers against your baseline, and leave the capability with you.
Labor analytics and engineered standards raise warehouse productivity, often 20-40%.
Solution design and slotting cut travel and match capacity to real demand.
Footprint analytics place capacity where it lowers cost-to-serve.
Model layouts and labor before you commit to a new distribution center.
Typical ranges across supply chain, logistics, and enterprise engagements, baselined against your current numbers at the start.
Choose the processes together, and analyze them first
Stand up the team, governance, and KPIs
Where supervised AI suits the work, and where it does not
Agents draft and perform; your people approve
Tune against live KPIs with your team
Runs on Manhattan, SAP EWM, and Blue Yonder, plus your TMS and ERP. No rip-and-replace.
Runs on the WMS, TMS, and ERP you already own.
AI agents propose, your experts approve. Never a black box.
Get the baseline and business case before you commit.
Measured on cost, accuracy, and decision speed.
A selection of delivered outcomes from InfoSun engagements. Client names and financials are withheld.
Results from real InfoSun engagements, baselined at the start of each engagement. Client names and financials are withheld by request.
Direct Design & Support is one of InfoSun's Solutions Engineering & Advanced Analytics services, covering hands-on solution design and engineering support for live operations. InfoSun delivers it as capability you own, with domain experts governing and AI agents executing under human supervision, on the systems you already run.
Through one operating model, run with you rather than for you. It sits on the WMS, TMS, and ERP you already use. Supervised agents analyze, draft, recommend, and perform approved repetitive work; your people approve material decisions and own exceptions; and results are measured against a baseline agreed at the start.
On outcomes, not headcount: cost-to-serve, accuracy, cycle time, and service levels, reported on your own dashboards. A baseline is set in Discover so every improvement is measurable as AI and process changes compound.
Warehouse labor analytics is the use of data and engineered labor standards to measure, forecast, and optimize warehouse work. It tracks productivity by task, area, and shift, forecasts the workload a facility will face, and identifies where time and cost are lost. The result is better workforce planning, balanced workload, and lower cost per unit.
Part of InfoSun's Solutions Engineering & Advanced Analytics capability. Written and reviewed by the InfoSun operations team. Last updated July 15, 2026.
In a 30-minute assessment we map one high-cost workflow against your baseline and show the path to it.
30 minutes. Scoped to your operation. No obligation.
